1001 404 errors

We have heard from many faithful readers who, once arriving at our home page, are unable to continue reading posts because of a “404 error.” Thank you for your messages and your concern. This post is for you. What’s going on? Please know that the site isn’t broken — your Internet service provider is!

ISPs are supposed to update their domain name systems every few hours or so, but in an effort to save money some wait much longer than that. So while our traffic numbers suggest that over 99 percent of readers are viewing the new Power Line without a hitch, some of you have been left behind. We have been able on our own to redirect you from our old site to our new site, but are unable to render the site fully functional for you.

You can attempt one fix from the comfort of your own computer. If it doesn’t work, though, we ask you to keep checking back and stick with us until your Internet service provider gets up to speed.

For readers having trouble with the new site who are on Windows computers:

On your PC, click the start button and navigate to the command prompt (Start > All Programs > Accessories > Command Prompt). Then make sure that you right click on the command prompt application and choose “Run as Administrator.” Type in the command “ipconfig /flushdns” and press enter. Then quit your browsers and restart your computer. Now try to view Power Line, and, ideally, you’ll see the new site.

For readers having trouble with the new site who are on Mac computers:

On Mac, click on the magnifying glass in the top right corner of your screen, type in “terminal,” and press enter. In the terminal, type in “dscacheutil -flushcache” (that’s a minus sign) and press enter. Then quit your browsers and restart the computer.

For readers who want to retain our old blog format, please note that you can do so by clicking on the icon in the upper right corner of the top post on the home page. Our publishing software will recall will your format preference for one year.

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